TLA Jobline

Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

Works as part of the Harris County Public Library (HCPL) Programs, Partnerships and Outreach Division team to provide in-person and virtual library services to partner and community facilities throughout Harris County. 

• Provides remote library services and programming to community center outreach locations, including holds pick up, browsing collections, basic reference and computer assistance
• Provides informal instruction for all ages through library programs
• Creates virtual and in-person programming for all ages
• Curates and maintains collections and displays for partner facilities and provides circulation assistance
• Provides basic information and readers' advisory assistance
• Maintains cooperative relationships with local schools, youth organizations, and community groups 
• Responsible for collecting new content assets or to photograph an event to complete content; travel to our library branches or outreach sites required
• Other duties as assigned.

Education & Experience:

• Master of Library Science degree from an ALA-accredited university
  • Consideration will be given to individuals currently pursuing a master's degree in Library Science and will be completing the degree within the next four (4) months.
  • Proof of completion of the degree will be required for permanent status in the position.
• One (1) year of full-time customer service experience showing empathy, good communication, and problem-solving
• One (1) year of full-time experience designing, planning, and making educational activities for youth 

• Bachelor's degree in any field from an accredited college or university
• Two (2) years of full-time customer service experience showing empathy, good communication, and problem-solving
• Two (2) years of full-time experience designing, planning, and making educational activities for youth 

• Associates degree in any field or 60 hours of secondary education credits from an accredited college or university
• Four (4) years of full-time customer service experience showing empathy, good communication, and problem-solving
• Four (4) years of full-time experience designing, planning, and making educational activities for youth 

• High school diploma or G.E.D. equivalent
• Six (6) years of full-time customer service experience showing empathy, good communication, and problem-solving
• Six (6) years of full-time experience designing, planning, and making educational activities for youth 

• Unofficial copies of transcripts are required along with the application

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to work well with public and staff members
• Proficient with Social Media (Facebook, Twitter, Instagram, etc.)
• Proficient with the Internet and Office 365
• Must use personal mobile device for the Multifactor Authentication process

Language:

Position Type and Typical Hours of Work:

• Full-time | Regular 
• 40 hours a week. Typical shifts are Day, Evening, Nights, Weekends, etc.

• $23.28 Per Hour
• Paid Biweekly

• This job typically operates in a professional office environment. 
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
• At times, work can be performed in an outdoor environment and possible exposure to inclement weather or various temperature changes. 
• There could be exposure to dangerous or aggressive/adverse populations. 

• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects 

• Reports To Position: Manager of Outreach Services
• Supervises Positions: None