TLA Jobline

Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

This position is responsible for identifying and interpreting user needs; planning and implementing a variety of adult programs to encourage library usage and to foster community relations; providing exceptional customer service, reference, and readers' advisory; and assisting Library patrons in the use of library services, facilities, and equipment. Leads Maker activities. Exemplify the high standards and expectations for the library system in its daily operations and services.

• Plan, coordinate, and promote adult services and programs, including summer reading and other special events
• Identify information needs in the community and plan and provide services to meet these needs. 
• Responsible for Maker activities
• Provides reader's advisory and reference services
• Develop a highly-visible public relations program for adult services in the community
• Develop an engaging and attractive adult library collection through awareness of current adult literature
• Attend staff meetings, activities, and/or professional conferences, and actively serve on committees
• Implement knowledge of current trends in adult services and programs
• Other duties as assigned

Education:

• One (1) year of customer service experience
• One (1) year working directly with adults

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to work well with public and staff members
• Proficient with Social Media (Facebook, Twitter, Instagram, etc.)
• Proficient with the Internet and Office 365
• Must use your personal mobile device for our Multifactor Authentication process

Position Type and Typical Hours of Work:

• Part-Time | Regular 24 hours a week
• Typical shifts are Day, Evening, Night Weekends, etc.

• $23.28 Per Hour
• Paid Biweekly

• This job typically operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• At times, work can be performed in an outdoor environment and possible exposure to inclement weather or various temperature changes.
• There could be exposure to dangerous or aggressive/adverse populations.

• Some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.