TLA Jobline

Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

This position is responsible for directing and overseeing the daily operations of the Library Branch, including the three library services departments, and setting priorities, implements and interprets library policies for library users and staff. Supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and align with library strategy. Serve as a liaison between Library Administration, other branches, library departments and branch staff, and monitors current strategic objectives to develop future library services and programs. Forms and maintains strategic community partnerships. Exemplify the high standards and expectations for the library system in its daily operations and services.

• Supervise staff and volunteers and coordinate workflow for effective service delivery
• Trains, coaches, mentors, schedules, and evaluates staff performance
• Work effectively with the Library Friends group and cultivate relationships with other community groups.
• Identifies library needs in the community; sets priorities for the library and departments, aligns them with the system goals and community needs
• Explain and administer library policies and procedures
• Develops and manages the branch's planned expenditures, including gift funds, when applicable
• Manage collection maintenance and promotion of the branch collections through selection, weeding, and displays
• Promote teamwork and cooperation through productive interactions with colleagues at other branches, Library Administration, and Library Circulation.
• Prepares reports and compiles and analyzes branch statistics as needed
• Attends staff and administrative meetings, activities, and/or professional conferences, and actively serves on committees
• Other duties as assigned
   

Education & Experience:

• Master's Degree in Library Science from an accredited university or college, plus
  • Consideration will be given to individuals currently pursuing a master's degree in Library Science and will be completing the degree within the next four (4) months. Proof of completion of the degree will be required for permanent status in the position.
• One (1) year of full-time customer service experience showing empathy, good communication, and problem-solving
• One (1) year of full-time experience designing, planning, and making educational activities
• One (1) year of supervisory experience

• Bachelor's Degree from an accredited college or university, plus
• Two (2) years of full-time customer service experience showing empathy, good communication, and problem-solving.
• Two (2) years of full-time experience designing, planning, and making educational activities
• Two (2) years of supervisory experience

• Associates Degree from an accredited college or university plus
• Four (4) years of full-time customer service experience showing empathy, good communication, and problem-solving.
• Four (4) years of full-time experience designing, planning, and making educational activities
• Four (4) years of supervisory experience

• High School Diploma or G.E.D. equivalent, plus
• Six (6) years of full-time customer service experience showing empathy, good communication, and problem-solving.
• Six (6) years of full-time experience designing, planning, and making educational activities
• Six (6) years of supervisory experience

• Demonstrated leadership and management experience
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Proficient with Social Media (Facebook, Twitter, Instagram, etc.)
• Proficient with the Internet and Office 365
• Must use your personal mobile device for our Multifactor Authentication process

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. 

Language:

Position Type and Typical Hours of Work:

• Full-Time | Regular 40 hours a week. 
• Typical shifts are Day, Evening, Nights, Weekends, etc.

• $30.33 Per Hour
• Paid Biweekly

• This job typically operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• At times, work can be performed in an outdoor environment and possible exposure to inclement weather or various temperature changes.
• There could be exposure to dangerous or aggressive/adverse populations. 

• Some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.